Vizola Technology Announces Sale of CORA to MCI

Key points:

• MCI streamlines employee services
• Empowers users with self service approach
• Improves quality of service and reduces admin costs 

Oxford 15th June 2002. MCI, second largest global telecoms provider, has taken Vizola's CORA product to enable employee self-service conference room booking across the EMEA region.

CORA is integrated within MCI's corporate portal which is the basis for its B2E (business to employee) communications, and allows logged in users transparent access to a personalised workspace offering reservation facilities for conference rooms, pool equipment and other bookable items in any of MCI's buildings.

The system is also used for ordering business lunches and refreshments from a changing menu in order to maximise available meeting time.

Chris Cohen, Vizola's MD comments: "We are very pleased in be associated with MCI in this venture. CORA is an innovative approach to the problem, until now conventional wisdom dictated using dedicated booking teams to manage requests. This is becoming an outdated luxury which doesn't even guarantee a better quality-of service. Users like to be in direct control - with immediate feedback - not frustrated by lunch breaks and booking queues."

To learn more of the problems CORA solves, see the case study.