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Privacy Statement

Last updated Monday December 15, 2008

Privacy Policy

We want to demonstrate our commitment to your privacy and therefore agree to notify you of:

  • What personally identifiable information of yours may be collected via the web site
  • How the information may be used
  • With whom the information may be shared
  • The choices you have regarding collection, use and distribution of this information
  • The kind of security procedures that are in place to protect the loss, misuse or alteration of information under our control
  • How you can correct any inaccuracies in the information

If you have questions or concerns regarding this statement, you should contact our security administrator by email at security@vizola.com.

Privacy Statement

We have formulated this privacy statement ("Statement") to demonstrate our commitment to your privacy. Privacy on the Vizola web site (the "Site"), or any other Vizola-owned sites is of great importance to us.

Because we gather important information from our visitors and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices.

We may occasionally update this statement. When we do, we will update the "last updated" date at the top of the page. Material changes will be separately identified and you may be notified directly depending on the content of such change. Your continued use of any Service we provide implies your acceptance of the provisions contained herein.

Collected Information

If you register to use services ("Services") offered on our Site we may ask you to give us contact information, such as name, company name, address, phone number, and e-mail address.

If you become a customer and use chargeable services we may collect financial qualification and billing information, such as billing name and address, credit card number, and the number of users within the organisation that will be using the Services.

At nay time you may express interest in attaining additional information, or when you register for the service, we may also ask for additional personal information, such as title, department name, fax number, or additional company information, such as annual revenues, number of employees, or industry. You can opt out of providing this additional information by not entering it when asked.

We use the information that we collect to set up Services for individuals and their organisations. We may also use the information to contact you to further discuss interest in our company, the Services that we provide, and to send information regarding our company or partners, such as promotions and events.

You may be invited to receive an email newsletter by providing an email address. Your email addresses will not be distributed or shared. You can at any time opt out of being contacted by us, or receiving such information from us, at any time by sending an email to optout@vizola.com, or returning any email with "UNSUBSCRIBE" in the message subject.

Separately, we also ask you to provide an email address when registering for the Service, in order to receive a username and password. We may also email information regarding updates to the Service or company, and may send a Customer Newsletter. Again, email will not be distributed or shared and you can opt out of receiving any communication by emailing optout@vizola.com at the time it is distributed, or at the time you register for the Service.

Except as we explicitly state at the time we request information, or as provided for in any Terms of Use, we do not disclose to any third-party the information provided. All financial and billing information that we collect through the Site is used solely to check the qualifications of prospective customers and to bill for Services. This billing information is not used by Vizola for marketing or promotional purposes. Vizola uses a third-party intermediary to manage the credit card processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing. Other third parties, such as content providers, may provide content on the web Site but they are not permitted to collect any information nor does Vizola share any user information with these parties.

Any information which is provided by you will be treated in accordance with the terms of the Data Protection Act, 1988, Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the Protection of Individuals with regard to the Processing of Personal Data and on the Free Movement of Such Data, and any implementing and/or amending legislation as may be adopted in the UK from time to time.

If you use any Services, you will be using the Site to host data and information ("Data"). Vizola will not review, share, distribute, print, or reference any such Data except as provided in the Terms of Use, or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the Terms of Use, or as may be required by law. Of course, you are responsible for maintaining the confidentiality and security of your user registration and password.

We may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyse non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.

Cookies

When you interact with the Vizola Website we strive to make that experience easy and meaningful. When you come to our Web site, our Web server may send a cookie to your computer. Cookies are small files that Web browsers place on a computer's hard drive and are used to tell us whether customers and visitors have visited the Site previously.

Standing alone, cookies do not identify you personally. They merely recognise your browser. Unless you choose to identify yourself to Vizola, either by responding to a promotional offer, opening an account, or registering for a Test Drive, you remain anonymous to Vizola.

Cookies come in two flavours: session and persistent-based. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you've closed your browser or turned off your computer. They include such information as a unique identifier for your browser.

Vizola uses session cookies containing encrypted or encoded information including your username and session ID. This information allows Vizola to process your online transactions and requests. Session cookies help us make sure you are who you say you are after you've logged in and are required in order to use the Vizola application. Vizola uses persistent cookies, that only Vizola can read and use, to identify the fact that you are a Vizola customer or prior Vizola Website visitor (whatever the case may be).

We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies. Users who disable their Web browsers' ability to accept cookies will be able to browse our Website but will not be able to successfully use our service.

Third-Party Sites

The Site may contain links to other web sites. Vizola is not responsible for the privacy practices or the content of these other web sites. Customers and visitors will need to check the policy statement of these others web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.

Security

Our Site has security measures in place to help protect against the loss, misuse, and alteration of the Data under our control. When any area of our Site dealing with financial or sensitive Data is accessed Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that Data is safe, secure, and available only to you.

Vizola also implements an advanced security method based on dynamic data and encoded session identifications, and hosts the Site in an environment to prevent interference or access from outside intruders. Finally, Vizola provides unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorised access, maintain data accuracy, and ensure the appropriate use of Data.

Opt-Out Policy

Vizola offers its visitors and customers a means to choose how we may use information provided. If, at any time after registering for information or ordering Services, you change your mind about receiving information from us or about sharing your information with third parties, send us a request specifying your new choice. Simply send your request to optout@vizola.com.

Correcting & Updating Your Information

If customers need to update or change registration information they may so by editing the user or organisation record. To update a User Profile, log on to the site and select My Profile to add or update information. To update Organisation's data, log on to the site and select Company Maintenance. To update billing information please email accounts@Vizola.com. To discontinue the Service and to have data returned, email accounts@vizola.com.

Additional Information

Questions regarding this Statement or the practices of this Site should be directed to Vizola's Security Administrator by e-mailing such questions to security@vizola.com.


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