NEW Delayed / scheduled campaign email sendings.

Demo see here

VEM Workflow

Attachments on VEM-managed Email Templates

Improved localization -
now covers 11 languages (others available on request)

Download VEM for evaluation NOW!

MSCRM Help pages for VEM v4:
Understanding VEM
Working with VEM

Video demos - cover installation, concepts and usage

Screenshots

VEM Brochure (PDF)

VEM (Vizola eMarketing) Add-in for CRM v4

More and more companies these days are recognising the benefits of Customer Relationship Management, and the offering from Microsoft makes it relatively inexpensive and easy to get into the game. With MS CRM you get a product which is extensible to fit most SME business needs, however, do not expect to get everything you could wish for out-of-the-box!

In our experience, many companies are seeking to streamline their working practices at the same time as introducing new technology, and this will often mean wanting to start using eMarketing techniques when introducing a new CRM system. Unfortunately the in-built features and capabilities in MS CRM do not take you all the way...

Naturally, there are external solutions available to enable you to use your customer database for newsletter distribution and other eMarketing activities, but very often this introduces yet more complication and expense and you might wish for an inexpensive extension to your in-house CRM system to simply add the missing capabilities.

See how VEM compares with using in-built mass email features.

Our eMarketing Add-in for MS Dynamics CRM v4 (VEM) :

• Offers comprehensive integration with MS CRM 4.0
• Enhances email-channel activities for both Quick- and standard Campaigns
• Tells you if and when individual emails were opened (pictures downloaded) AND tells you if and when any recipient clicked through a monitored hyperlink in the email
• Provides drilldown / drill-through analysis reports for your email campaign activities
•  Provides multi-lingual support (EN, DE, FR, NL, IT, ES, PT, NO, FI, SV, DA) based on CRM user language selection
• Offers bounce-handling to improve your lists
• Allows you to use standard email templates
• Offers recipient self-service for marketing list subscription
• Integrates with workflow to improve processes
• Offers recipient self-service for details updating
• NEW Includes ContactUs webform which can be embedded in your website to provide direct CRM Lead creation
• NEW Includes the ability to associate attachments with VEM-managed Email Templates

Check here for the issues you may have found that it solves.